Questions & Answers

Create an account, verify your identity once, enter the amount and destination, and pay by Interac, EFT, or card. We convert at the rate shown, and our payout partners deliver to your recipient's bank account, wallet, or cash-pickup point. Track the transfer in your dashboard.

A Money Services Business is a company registered with FINTRAC to provide services like international transfers and currency exchange, following federal anti-money-laundering rules, verifying customer identity, and keeping regulated records.

Delivery time depends on the destination country, payout method, and compliance checks.

A transfer fee applies to every transaction and is shown before you pay — it varies by corridor, amount and payment method.

Your name, address, and identification for verification, plus your recipient's name and receiving details (bank account, wallet, or pickup information).

Transfers at or above $10,000 CAD are automatically reported by us to FINTRAC, as required by Canadian law — no action needed from you.

Yes — earn points on every transfer, plus referral points once your referral completes qualifying transfers.

Yes, after company and beneficial-owner verification; perks scale with volume — sign up and contact us to review your business rate.

You can reset your password by clicking on 'Forgot Password' on the login page and following the instructions sent to your registered email.

Yes, we use industry-standard encryption and security protocols to protect your data and ensure your privacy.